Help Center

MovingTruck is an end-to-end logistics and transportation platform that connects companies with professional drivers. Our solution lets you manage fleets, track shipments in real time, and optimize delivery routes.

MovingTruck is a closed platform. Drivers must be registered and authorized by a company that is already set up in the system. If you would like to work as a driver, please contact the transportation company you will be working for directly, and they will arrange your access to the app.

Companies can sign up through our web platform. You will need to provide your company information, legal documents, and contact details. A representative will then get in touch with you to complete the verification process and activate your account.

The app needs access to your location in order to provide real-time shipment tracking, calculate optimal routes, and allow customers to follow the progress of their deliveries. You can manage these permissions in your device settings.

You can reset your password from the login screen by clicking "Forgot your password?". Enter your registered email address and you will receive a link to create a new password.

Some basic features are available offline, but real-time tracking, status updates, and messaging require an internet connection. Your data syncs automatically as soon as the connection is restored.

We apply enterprise-grade security measures, including data encryption, one-time code verification, and compliance with data protection regulations. See our Privacy Policy for full details.

Yes. You can request the deletion of your account and all associated data by contacting our support team. We will process your request within the timeframes established by applicable data protection law.

Billing is handled directly between your company and MovingTruck. For questions about plans, pricing, or invoices, please contact your assigned account executive or get in touch with our sales team.

To find out which plans and pricing are available for your company, you can write to our sales team using the contact information listed on this page. A representative will get back to you.